Frequently Asked Questions

Fill out our online consultation form and our team will review your submission and reach out to you. Consultations are free.

Not always. Walk-ins are welcome for tattoos an available artist can take that day. Larger custom pieces, cover-ups, and projects for a specific artist usually begin with a consultation.

You can walk in during studio hours or book ahead. If you want a specific artist, a larger custom piece, or a guaranteed appointment time, send a consultation request as early as possible.

Walk-ins are welcome Tuesday through Saturday, 10am to 6pm. Same-day artist availability varies, so call ahead if you are making a long drive.

Each artist sets pricing for their own work. Rates and project-specific estimate factors are available on our tattoo pricing page. View tattoo pricing

A deposit may be required to reserve the appointment. Your artist confirms the amount, payment instructions, and appointment-specific terms during booking. Review tattoo pricing and request a consultation for your project.

Laser removal is priced by tattoo size, from $150–$175 per treatment for a stamp-size tattoo to $500–$600 for a half sleeve. Packages save 15% on three treatments or 20% on five. Larger tattoos are priced during a free consultation. View laser removal pricing

Your artist will provide detailed aftercare instructions. Generally: keep it clean, moisturized, out of the sun, and avoid submerging it in water for 3-4 weeks. Don't pick at any peeling skin.

The surface heals in about 2-3 weeks, but the deeper layers take 4-6 weeks to fully recover. Follow your aftercare instructions throughout the entire healing period.

Yes. If any area of your tattoo needs a touch-up after healing, contact your artist and we'll take care of it.

Our MD Pico laser delivers picosecond pulses that break tattoo ink into smaller particles, which the body clears over time. Results and session counts vary by tattoo and skin response.

There is no universal session count. Size, ink colors, density, depth, age, placement, and skin response all affect the plan, and fading for a cover-up usually takes fewer sessions than full removal. We'll give you an individual estimate at your free consultation.

Yes. Pigment does laser fading and custom cover-up tattooing in the same studio, so the laser technician and your artist can plan how much fading the new design needs. Plan a cover-up tattoo

We've partnered with a 501(c)(3) nonprofit since 2014 to offer free laser removal for gang, prison, and forced tattoos. If you're helping yourself, we're here to assist.

12233 Ranch Rd 620 N #111A, Austin, TX 78750.

Tuesday through Saturday, 10am to 6pm. We are closed Sunday and Monday.

Absolutely. We maintain strict sterilization protocols and a clean, professional studio environment. Your safety is our top priority.